Do I have to change my phone number?
No. Calls you don't pick up forward from your current number through your phone carrier's call forwarding. Your customers keep dialing the number they already know.
Will callers know they're talking to an AI?
Yes. The assistant says it's an AI in its first sentence and that the call may be recorded. It only answers incoming calls, only when you can't, and it never quotes prices or promises arrival times. It never makes calls out.
What happens with an emergency call?
For a gas smell, carbon monoxide alarm, fire, sparking or flooding, the assistant tells the caller to get to safety and call 911 or the gas company, then calls and texts you right away. You approve the script before it goes live.
Will you text my customers ads?
No. We only text people who called you or opted in, and never with ads. Texts go out Monday to Saturday, 9am to 7pm, never on Sunday, and anyone can reply STOP at any time.
Who owns my website?
You do. It's hand-built with no site-builder fees, on a domain in your name, and your Google Business Profile stays in your name too. Send us any change and we'll make it within 2 business days, with 1 hour of edits a month included. If you ever leave, you get the site files and every login.
What do I need to provide?
A 20-minute phone call, a few photos (phone photos are fine), your licence and registration numbers, and access to your Google Business Profile. We handle the rest.
Where do you work?
Burlington and Camden counties, New Jersey.